A Testimonial for Testimonials

Help-U-Sell Real Estate Testimonials
Help-U-Sell Real Estate is making it easier for its franchisees to localize their testimonials pages.

Word of mouth, especially in the service sector, has always been one of the top ways people make buying decisions. In this information age where it’s so easy to share reviews, word of mouth is more important than ever.

Testimonials can and do bring new clients to Help-U-Sell Real Estate brokers regularly. Help-U-Sell Federal City Realty’s Marc Dosik reports that he has acquired buyers and sellers through the power of positive reviews on Yahoo! and Zillow, to name two. Steve Vincent, broker/owner of Help-U-Sell Triad Realty, posts his testimonials to his Facebook business page, and sometimes his clients write their testimonials directly on his page.

Each of our franchisees have a Testimonials page on the broker site, as well. Many are still populated with the national testimonials provided by the home office. We strongly encourage localizing this page with your clients singing your praises, but we know this is easier said than done. To help our brokers get more local feedback, we are working on creating an automated email that will send out a testimonial request form to a seller as soon as the transaction is marked “closed” in the Office Management System. Once the form is filled out and sent back, the broker can review the response and make any necessary changes before posting it on the Testimonials page.

We plan to have this completed in time for the Success Summit in October.

Tell us your success stories that came from testimonials.

Top Producers for May 2013

The month of May brought plenty of flowers to our top producers, so much so that we have expanded the list to consist of the top five finishers.

Karen Detwiler, broker/owner of Help-U-Sell Detwiler Realty
Karen Detwiler, broker/owner of Help-U-Sell Detwiler Realty

1) Help-U-Sell Detwiler Realty in Carlisle, Penn., closed 17 sides, made up of seven buyer sides, eight seller sides and one dual-sided transaction.

2) North Carolina’s Help-U-Sell Greensboro completed May with 15 closed sides: nine buyer and six seller.

2) In a tie for second place, Help-U-Sell Honolulu Properties’ 15 closed sides were three buyer and 12 seller sides.

3) Help-U-Sell Federal City Realty had 13 closed sides. The Washington, D.C., office helped seven buyers and six sellers purchase properties last month.

4) Help-U-Sell Direct Savings Real Estate, based in Waynesboro, Va., took fourth place with 12 closed sides. Two were buyer sides, eight were seller sides and one was a dual-sided transaction.

5) Help-U-Sell Hometown Realty, out of York, Penn., rounds out the expanded top producers list with 10 closed sides: two buyer sides, seven seller sides and one dual-sided transaction.

5) Chino Hills, Calif.’s Help-U-Sell Prestige Properties closed six seller sides and two dual-sided transactions.

5) Help-U-Sell Select Real Estate, located in Eugene, Ore., had two buyer sides, four seller sides and two dual-sided transactions.

5) Last but not least, Help-U-Sell Triad Realty assisted four buyers and six sellers complete their real estate transactions in the Greensboro, N.C., market.

Congratulations to everyone for a successful May!

[Figures updated June 5, 2013.]

Top Producers for February 2013

Several of our Help-U-Sell offices loved February! Six of them made our top producers list last month.

1) Charlotte’s Help-U-Sell Buy Today closed eight sides to tie for first place. Living up to the office’s name, more than half of the sides were buyer’s side.
1) No stranger to the top, Tucson’s Help-U-Sell Galleria Realty also had eight sides, four of which were seller, two buyer and one was a dual-sided transaction.
2) In second place, Help-U-Sell Select Real Estate, out of Eugene, Ore., came in with seven sides. Fairly evenly balanced, the sides were composed of three seller sides, two buyer sides and one dual-sided transaction.
2) Also with seven sides, Greensboro, N.C.’s Help-U-Sell Triad Realty had four buyer sides, one seller side and one dual-sided transaction.
3) Help-U-Sell Federal City Realty, in Washington, D.C., finished February with five seller sides and one buyer side.
3) Down in Alabama, Help-U-Sell Quad Cities Realty also had six sides, one buyer, one seller and two dual-sided transactions.

Congratulations to all of our top-producing offices!

[Figures as of March 5, 2013.]

Top Producers for January 2013

Congratulations to our top-producing offices for January 2013. It was a tight race, with just two closed sides separating first place from third place.

1) Help-U-Sell Hometown Realty, in York, Penn., held the top spot with eight closed sides split evenly between buyers and sellers.
2) Tied for second place, Help-U-Sell Keystone Realty, out of Chambersburg, Penn., finished the month with seven closed sides: three seller sides, two buyer sides and one dual-sided transaction.
2) Chino Hills, Calif.’s Help-U-Sell Prestige Properties also had seven closed sides in January. Five were seller sides and two were buyer sides.
3) Rounding out the top three, Help-U-Sell Federal City Realty closed six sides, a combination of two seller and four buyer transactions.

[Figures as of Feb. 5, 2013.]

Help-U-Sell Federal City Realty Receives Service Award

Angie's List Super Service Award
Help-U-Sell Federal City Realty has earned an Angie's List Super Service Award.
Congratulations to Marc Dosik and his staff at Help-U-Sell Federal City Realty for earning a 2012 Angie’s List Super Service Award.

The award is the highest honor Angie’s List bestows, and it is given annually to less than 5 percent of the review site’s companies.

“It’s a select group of companies rated on Angie’s List that can claim the exemplary customer service record of being a Super Service Award winner,” said Angie’s List Founder Angie Hicks. “Our standards for the Super Service Award are quite high. The fact that Help-U-Sell Federal City Realty earned this recognition speaks volumes about its dedication providing great service to its customers.”

Dosik is particularly proud of the award because, he says, “Exceeding customers’ expectations is our biggest priority.”

Angie’s List Super Service Award 2012 winners have met strict eligibility requirements, including earning a minimum number of reports, an excellent rating from their customers and abiding by Angie’s List operational guidelines.

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