Attracting Younger Buyers and Sellers

The National Association of REALTORS released the first ever Home Buyer and Seller Generational Trends report last week. The 104-page document compares the habits, practices, beliefs and goals of the Silent Generation, people born between 1925 and 1945, and all subsequent generations through the Millennials, who were born between 1980 and 2000.

The National Association of Realtors Home Buyer and Seller Generational Trends report
A new report from the National Association of Realtors report outlines the differences among younger and older home buyers and sellers.

Based on some of the data regarding the younger generations, Help-U-Sell Real Estate is perfectly poised to assist them in their real estate transactions.

Younger buyers are more likely to want help understanding the process because they’re most often inexperienced in purchasing a home. Help-U-Sell offices often have agents dedicated to working with buyers, and our specialized Jack Bailey Buyer Consultant Training program is nearing completion.

The majority of Millennials who sold their homes used a full-service brokerage, but they were more likely than other generations to opt for limited service, presumably due to less equity in their properties. With a business model that offers full service (or less, if desired) for a low fee, Help-U-Sell is a perfect fit for the newest generation of homeowners.

Why are the younger buyers and sellers a desirable demographic? According to the report’s findings, they are the most optimistic, and younger sellers are the most likely to use the same broker or agent for their next purchase.

What can you do to attract Millennials?

* Make sure you’re easy to find online.

* Consider creating a Facebook ad that targets that age group who live in your area. You can further home in on potential buyers and sellers by selecting people who are newlyweds or just had a child, factors that could precipitate a move.

* Avoid the hard sell. Instead, offer information in a conversational tone.

* For buyers, write a blog series or create a drip email campaign geared toward educating first-time buyers.

* For sellers, let them know about your low set fee and how they can save the most money. These tips can include staging on a budget and how to market their property to friends, co-workers and neighbors, along with the different ways your office works with sellers.

What tips do you have for working with younger buyers and sellers?

Help-U-Sell Success Summit 2012

We’re just back from the 2012 Help-U-Sell Success Summit, and the REALTORS Conference & Expo leading up to it. By all accounts, both were a great success! We loved seeing our brokers from all over the country. Several of them (Kim and Mike Zelena, Leigh Anne Losh, Kyna Baehr, and Walt Hippauf) drove hundreds of miles to be with us in Orlando.

Thank you to everyone who spent time at our expo booth. Your testimonials to prospective franchisees are more powerful than just about anything we can say to them or show them. A special thank-you to Dan Desmond, who made the trek from storm-damaged New Jersey to help out at the Expo and to attend the Summit.

We hope all who attended the Success Summit got some great takeaways. The hands-on approach and interactive discussions about OMS and website requests and your fee structures taught us, too. We also talked about partnering with a wonderful charity that gives food to the hungry and about adding a potential vendor to our program. As we get closer to finalizing those partnerships, we will keep you informed.

Those of you who couldn’t make it this year, please mark your calendars and start saving now for the 2013 events in San Francisco. The NAR dates are Nov. 8-11, and we will have our Success Summit immediately following. We’ll provide more information in the months to come.

Meanwhile, enjoy a few photos from the Expo and the Success Summit.

Help-U-Sell Real Estate's booth at the Realtors Expo
Help-U-Sell Real Estate's booth at the Realtors Conference & Expo in Orlando

Chris, Dee and Kendra working the Help-U-Sell booth at NAR
Chris, Dee and Kendra working the Help-U-Sell Real Estate booth at the Realtors Conference & Expo

Tracy Jacobs of Help-U-Sell Quad Cities Realty
Tracy Jacobs of Help-U-Sell Quad Cities Realty takes notes during the Success Summit.

Help-U-Sell Success Summit
Ron McCoy teaching about Instagram during the Help-U-Sell Success Summit

Broker Focus: Jack Bailey

Jack Bailey

A Help-U-Sell veteran, Jack Bailey has owned his franchise in Greensboro, N.C., since 1988. He’s seen many changes in real estate since then, from technology to the rise of buyers’ agencies, but his goal remains the same.

“I love exceeding expectations,” he says. “I get a lot of satisfaction from taking a client, listening to their objectives and overcoming obstacles.”

One of his secret weapons is his buyer consultation, which he created more than 20 years ago when he realized his buyers didn’t have knowledge of real estate basics. “You have to become more of an adviser in these tough times than just someone who lists houses,” Bailey says.

To that end, he coaches his potential buyers in the terms and the tricks of the industry that they’ll need to know. “It’s important for buyers to be educated as best they can,” he asserts.

During the consultation, Bailey explains the buying process, negotiating techniques, types of loans and basics like closing costs and escrow accounts. “By the time we’re done, we’ll have a strategy for them,” he says.

Not only does the consultation inform his clients, but it also inspires their confidence in themselves and in him.

On the seller side, Bailey advises that you need to know your statistics and your facts. “Explain what’s going to happen in the market and how [you and the seller] need to strategize,” he suggests.

His techniques and practices come from the heart. “I sincerely want to help people. I put their interest before mine,” he says. “The results always work out for everybody.”

For new brokers, particularly those new to Help-U-Sell, Bailey offers the following advice:

  • Make sure you pick the best business model for you. Consider your strengths, your objectives and your market before deciding between running your office as a manager with agents and doing it all yourself.
  • Build a good knowledge base of real estate and be constantly aware of what’s happening and what is projected to happen.
  • Market very smartly, especially to your Centers of Influence.
  • Focus on profitability, not just closings.

Congratulations! December 2009 Top Producers!

Each month, we recognize Help-U-Sell top producers around the country. Congratulations!

December’s top three are:

Coaching for Success at Help-U-Sell®

By Tamara Patzer, Communications Resource

In the first quarter of 2010, more coaching team members will be added to the current roster of Help-U-Sell coaches. This month, Help-U-Sell Connect talked with Help-U-Sell broker, Coach Jack Bailey  in North Carolina. and Coach Ron McCoy in California. Continue reading “Coaching for Success at Help-U-Sell®”

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